Legal
Privacy Policy
Last updated: March 15, 2026
Deltalink1, Inc. ("Deltalink1," "we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at deltalink1.com or use our enterprise video conferencing platform.
Information We Collect
We collect information you provide directly, including account registration details (name, email address, company name), payment information processed through PCI-DSS compliant third-party processors, meeting content you choose to record or transcribe, and communications you send to us. We also collect usage data automatically, including IP addresses, browser type, device identifiers, pages visited, and feature usage patterns through cookies and similar tracking technologies.
How We Use Your Information
We use collected information to provide, maintain, and improve our services; process transactions; send administrative communications; respond to support requests; comply with legal obligations; and detect and prevent fraud or abuse. We do not sell your personal data to third parties for marketing purposes.
Data Sharing
We may share information with service providers who assist in operating our platform (hosting, analytics, payment processing), with your organization's administrators as defined by your enterprise agreement, and when required by law or legal process. All third-party processors are bound by data processing agreements compliant with applicable law.
GDPR & CCPA Rights
If you are located in the European Economic Area or California, you have specific rights regarding your personal data, including the right to access, rectify, erase, restrict processing, data portability, and to object to processing. EU residents may also lodge complaints with their local supervisory authority. To exercise these rights, contact us at [email protected].
Data Retention
We retain personal data for as long as necessary to fulfill the purposes outlined in this policy, typically for the duration of your account plus 3 years for business records. Meeting recordings are retained per your organization's configured retention policy. You may request deletion of your data at any time.
Cookies
We use essential cookies for platform functionality, performance cookies for analytics (Google Analytics with IP anonymization), and preference cookies. You may decline non-essential cookies via our cookie banner. For detailed cookie information, contact [email protected].
Contact
For privacy inquiries: [email protected] · 800 Congress Avenue, Suite 1400, Austin, TX 78701.